Lesson 1.5
Help Desk
Take the most urgent ticket first, then help the right way.
Free. No login. Needs a computer or tablet.
What students do
Six people need help at the school help desk. Students take the most urgent ticket first, then greet the person, find out what they need and help within the rules.
What it adds to the lesson
On paper, partners act out four ticket cards. Here two tickets wait at a time, so students also decide which one comes first.
- Course
- Computer Science Fundamentals
- Lesson
- Lesson 1.5: The Help Desk
- Printed activity
- Help Desk Shift (Day 2)
- Game
- A level of Tech Shop
- In the game
- 6 tickets · No timer
- Grades
- 9 to 12
More games in this unit: Open It Up · Hook It Up · Speed and Space · Fix It · Shop Day: Custom Build
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